FAQ

Policies

All sales are final. Due to the custom nature of these products, we do not accept returns or exchanges. We recommend you try on the shoes before purchasing to ensure they are the correct size. 

 

Each order is carefully crafted and takes 2-3 weeks to prepare for shipment. All orders come with tracking information.

 

Please make sure that the address provided is the correct address. If an order is returned to us due to an incomplete address, you will be responsible for the additional shipping fee. 

 

If you have any questions please feel free to contact us at: houseofsneaks@gmail.com